Using Mutua — Privacy Policy

Effective date: February 7, 2026

This Privacy Policy explains how information is handled when you use Mutua.
Mutua is an AI-powered conversation app that allows users to chat with characters from different historical periods. The app is designed to function without requiring personal identity data.

By using Mutua, you acknowledge the practices described below. If you do not agree, please discontinue use of the app.


Information That May Be Involved When You Use Mutua

Mutua operates primarily through text-based interaction. During normal use, the app may handle the following categories of information:

· Conversation input
Text that you voluntarily enter during chats is processed so the AI can generate responses. This content is not used to identify you as an individual.

· Technical and usage data
Limited information such as device type, operating system version, app version, and basic performance logs may be collected automatically to ensure stability and prevent errors.

Mutua does not require real names, photos, voice input, contacts, or location data to operate.


How This Information Is Used

The information involved in Mutua is used strictly to support app functionality and quality, including:

· Generating real-time AI responses during conversations

· Maintaining conversational continuity within a session

· Monitoring performance, fixing bugs, and improving reliability

· Ensuring the service operates securely and efficiently

Mutua does not use user data for profiling, behavioral advertising, or identity tracking.


Data Storage and Retention

Conversation content and technical data are handled in a limited and purpose-driven manner.

· AI processing may involve temporary data handling during active sessions

· Temporary data is cleared once it is no longer needed for functionality or system improvement

· Mutua does not maintain long-term personal conversation archives tied to individual users

The app is not designed to build personal data histories.


Third-Party Services and Data Sharing

Mutua may rely on third-party service providers for infrastructure-related functions such as cloud processing or analytics.

When third parties are involved:

· They receive only the minimum data necessary to perform their function

· They are contractually required to protect data and use it only for authorized purposes

· Mutua does not sell, rent, or trade user information to advertisers or marketing platforms.

Data may be disclosed only when legally required or necessary to protect the rights, safety, or integrity of the service.


What Mutua Does Not Collect

To avoid misunderstanding, Mutua does not intentionally collect:

· Biometric or facial data

· Precise location information

· Contact lists or social graphs

These elements are not part of Mutua’s design.


Children’s Privacy Protection

Mutua is intended for users 17 years of age and older.

We do not knowingly collect personal information from children under 17.
If we become aware that information has been submitted by a user below this age threshold, we will take appropriate steps to remove such data.


Your Choices as a User

You control what you choose to share during conversations.
Because Mutua does not rely on personal accounts or identity-based profiles, limiting data exposure is built directly into how the app works.

You may stop using the app at any time.


Changes to This Privacy Policy

This Privacy Policy may be updated as Mutua evolves.
Any changes will be reflected within the app, and continued use indicates acceptance of the updated terms.


Contacting the Mutua Team

If you have questions about this Privacy Policy, data handling practices, or compliance matters, you may contact us directly.

Mutua Team
nguyenthihoa6595@icloud.com